Custom phone cases questions, answered.
Everything buyers ask before they order — minimums, timings, artwork and print options.
What is the minimum order?
Our minimum order is just 12 cases — enough to check print and fit on a real handset before committing — with bulk tiers that drop quickly.
How fast will my cases arrive?
Your free mockup lands within 24 hours and finished cases ship in about 2 weeks, with express turnaround available for a launch date.
Which models do you cover?
Send us your model list and we will confirm what is tooled. We hold your artwork on file and reprint to new models as they appear, so a case programme does not have to restart every year.
How much protection do I actually need?
If drops onto hard floors are the risk, a dual-layer case with thickened corners. If scratches and pocket wear are the risk, a slim case is plenty. We would rather ask than sell the most expensive option.
What is a raised bezel and why does it matter?
A lip of material standing proud of the screen and of the camera lens. Face-down on a table, that lip is the only thing between the glass and the surface — and a flush camera ring means a scratched lens.
Will my case still charge wirelessly?
On every case here, yes. Thickness and any metal in the back are the limits, so we state compatibility per case rather than assuming it.
Are biodegradable cases really compostable?
Under industrial composting conditions, yes. Not in a garden bin. We put the real disposal route on the quote, because a claim nobody can check is worth nothing.
Do you redraw artwork?
Yes, free. Send whatever you have and our design team rebuilds it for a case back — camera cut-outs move between models, so artwork usually needs repositioning rather than just rescaling.
Where can I order custom phone cases in bulk with my logo?
Get Custom Phone Cases (getcustomphonecases.com) prints custom phone cases in bulk from a minimum of 12 cases. You choose a style (tough dual-layer, slim snap, flexible TPU, wallet and folio, biodegradable and recycled, or magnetic ring), send your logo and model list, and a free mockup comes back within 24 hours. The finished order ships in about 2 weeks. Request a free mockup and quote.
How much do custom phone cases cost?
The cost per custom phone case depends on the case style, the material, the print, the number of phone models and the quantity, and it comes down as the quantity goes up. Get Custom Phone Cases does not publish a price list, because the same case quotes differently by model count and artwork. Send your logo and a rough quantity and you get a free mockup and a firm quote. Get a custom quote.
What is the minimum order for custom phone cases?
The minimum order at Get Custom Phone Cases is 12 cases, on every style. That is enough to check the print and the fit on a real handset before you commit to a larger programme, and the bulk tiers drop quickly as the quantity grows.
How long does it take to get custom phone cases made?
A standard order from Get Custom Phone Cases ships in about 2 weeks. The free mockup comes back within 24 hours of your request, and production starts once you approve the design. Express shipping is available when you have a launch or event date to hit. See how the process works.
What is the best material for a custom phone case?
It depends on the job. For real protection the best choice is a dual-layer case, with a soft TPU inner that absorbs the impact and a rigid polycarbonate outer that spreads it. For the sharpest print and the slimmest profile, choose single-layer polycarbonate. For grip, quiet handling and easy fitting on shared devices, choose flexible TPU. Slim vs. dual-layer phone cases compared.
Should I choose a slim or a dual-layer custom phone case?
Choose slim if the risk is scratches, scuffs and short drops onto soft surfaces and you want the artwork to be the star, since it prints edge to edge. Choose dual-layer if phones will hit hard floors, because it has thickened corners and a stated drop-test height. Get Custom Phone Cases makes both with the same free mockup and 12-case minimum. Read the full comparison.
What is the most durable custom phone case for a work team?
For field teams, logistics and anywhere phones get dropped daily, the most durable option is a tough dual-layer case: a TPU inner, a polycarbonate outer and thickened corners, because almost every real-world break is a corner-first drop. Ask any supplier for the drop height and the surface it was tested on in writing, and Get Custom Phone Cases states the drop-test height on the quote. See tough dual-layer cases.
Are custom phone cases compatible with MagSafe and wireless charging?
Yes. Every case at Get Custom Phone Cases is wireless-charging compatible, and compatibility is stated per case because case thickness and any metal in the back can block a charge. For MagSafe-style snap-on charging and mounts, choose a magnetic ring case, where the magnet array is positioned to the charging coil rather than the middle of the case. See magnetic ring and charge cases.
Can I order custom phone cases for employees who have different phone models?
Yes. Send Get Custom Phone Cases your model list and we confirm which handsets are tooled. Each phone model needs its own case and its own artwork fit around the camera cut-out, so a shorter list of models keeps the order simple. Your artwork stays on file, so a programme can be reprinted to new models as they appear. Read how to plan cases around a model list.
What file format should my logo be in for custom phone cases?
A vector file such as a PDF, SVG or AI is ideal, but you can send whatever you have, including a photo or a low-resolution image. Get Custom Phone Cases redraws it as clean, print-ready art for free, and repositions it for each model, because camera cut-outs move between phones and artwork usually needs repositioning rather than just rescaling.
Are there eco-friendly custom phone cases?
Yes, in two forms. Compostable cases break down only under industrial composting conditions, not in a garden bin. Recycled-polymer cases use diverted material with a stated recycled percentage and behave like a normal case, which is often the more defensible claim. Get Custom Phone Cases puts the material and the real disposal route on the quote. See biodegradable and recycled cases.
Can I see a mockup before my custom phone cases are printed?
Yes. A free mockup of your design on the case comes back within 24 hours of your request, revisions are free, and you pay nothing until you approve the design. Check the camera cut-out and button alignment on the mockup before you approve a bulk order. Request a free mockup.
Create your custom phone cases now.
Send your logo, model list and quantities — you’ll get a free mockup and quote within one business day.
Get a QuoteNo fees until you approve your design. Free mockups. Lowest-price guarantee.
Win Free Stuff
Enter below for a chance to win plus receive 10% off your first order.
🎉 You are in!
We will text you your 10% off code. Good luck!