Question 1

What is the minimum order?

Accepted Answer

Our minimum order is just 12 cases — enough to check print and fit on a real handset before committing — with bulk tiers that drop quickly.

Question 2

How fast will my cases arrive?

Accepted Answer

Your free mockup lands within 24 hours and finished cases ship in about 2 weeks, with express turnaround available for a launch date.

Question 3

Which models do you cover?

Accepted Answer

Send us your model list and we will confirm what is tooled. We hold your artwork on file and reprint to new models as they appear, so a case programme does not have to restart every year.

Question 4

How much protection do I actually need?

Accepted Answer

If drops onto hard floors are the risk, a dual-layer case with thickened corners. If scratches and pocket wear are the risk, a slim case is plenty. We would rather ask than sell the most expensive option.

Question 5

What is a raised bezel and why does it matter?

Accepted Answer

A lip of material standing proud of the screen and of the camera lens. Face-down on a table, that lip is the only thing between the glass and the surface — and a flush camera ring means a scratched lens.

Question 6

Will my case still charge wirelessly?

Accepted Answer

On every case here, yes. Thickness and any metal in the back are the limits, so we state compatibility per case rather than assuming it.

Question 7

Are biodegradable cases really compostable?

Accepted Answer

Under industrial composting conditions, yes. Not in a garden bin. We put the real disposal route on the quote, because a claim nobody can check is worth nothing.

Question 8

Do you redraw artwork?

Accepted Answer

Yes, free. Send whatever you have and our design team rebuilds it for a case back — camera cut-outs move between models, so artwork usually needs repositioning rather than just rescaling.

Custom phone cases questions, answered.